Account Management
Check your minutes remaining: Dial #MIN send (#646 send)
Check your account balance: Dial #BAL send (#225 send)
Make a payment: Dial #PMT send (#PMT send)
Check your text/pic message usage: Dial #DATA send (#3282 send)
Customer Support: Call 800-922-0204 or dial *611 Send
Access your Voicemail: *86 or dial your own number
Shortcuts to frequently used voicemail options
From the voicemail main menu, enter the following combination of keys to skip through the menus faster.
Change your greeting options: press 431
Change your personal greeting: press 4313
Change your voicemail password: press 4211
Change your voicemail language: press 4215
Change your voicemail menu speed: press 4218
Change message order when reviewing messages: press 4241
Navigate BACK in the menu: press *
Navigate a Voicemail Message
Press the following numbers for the option after the dash
1 - Rewind
1-1 - Rewind to beginning of message
2 - Pause
3 - Fast Forward (can be used when leaving a message to get to the beep faster)
3-3 - Fast Forward to end of message
4 - Slower
5 - Envelope Info (date/time message was sent)
6 - Faster
7 - Delete Message
8 - Reply (only works with other Verizon Wireless Voice Mail subscribers in your own area)
9 - Save message
* - Cancel/Exit
0 - Help
# - Finish/Skip
Full Quick Reference Guide